ANDREW'S KOI INTERNATIONAL COMPANY POLICY:

I	NO WARRANTY OR REFUNDS OR EXCHANGES ON ALL FISH SOLD FROM STORE. PLEASE PAY CLOSE ATTENTION WHEN YOU SELECT THE FISH. IT IS CUSTOMER'S OWN RESPONSIBILITY ONCE THE FISH LEAVES THE STORE.
II	NO REFUND. RETURN OR EXCHANGE ON SPECIAL ORDER ITEMS, LIQUID & POWDER WATER TREATMENTS, WATER TEST KITS, MEDICATIONS, FOODS, BOOKS, NURSERY STOCKS AND FREIGHT.
III	NO REFUND IN STORE CREDIT ONLY OR 15% RESTOCKING FEE CHARGED TOWARDS THE REGULAR PRICE ON AUTHORIZED RETURN. SUBJECT ONLY TO THE MERCHANDISE IN IT'S ORIGINAL PACKAGING AND UNUSED CONDITION. RETURN MUST BE MAKE WITH THE ORIGINAL RECEIPT WITH 30 DAYS FROM THE DAY OF PURCHASE.
IV	IF THE PRODUCT HAS MANUFACTURER WARRANTY AND IS AUTHORIZED BY THE MANUFACTURER, WE WILL ASSIST CUSTOMER RETURNING THE PRODUCT TO THE MANUFACTURER FOR REPAIR OR REPLACEMENT, SHIPPING WILL BE CHARGE ACCORDINGLY.
V	THERE WILL BE A $30.00 FEE FOR EACH CHECK RETURNED BY THE BANK FOR ANY REASON.
VI	THANK YOU FOR YOUR SUPPORT.